250-338-1052
2641 Kilpatrick Ave Courtenay V9N 7C8

Self Storage Questions

What size storage unit do I need?
Our managers can assist you in determining the right size. Just give us a brief description of what will be stored and we’ll help you determine how much space is needed. The following are some examples of units available:
Unit Size What will Fit
5'x5' Small mattresses, bikes, boxes, small filing cabinet, small office desk or bedroom chest.
5'x10' Ideal for contents of a small 1 Bedroom unit or studio.
10'x10' A typical 1 or 2 bedroom apartment including basic appliances, furnishings, boxes. Often used alone for motorcycle or ATV’s.
9'x13' Furnishings from a small home or 2 - 3 bedroom apartment. Often used for dormant file storage.
9'x20' Ideal for typical 2 -3 bedroom home with appliances. Used by businesses for excess inventory and/or document storage.
How long do I have to sign up for?
We offer month to month rentals, meaning no long term commitments or leases. Discounts are available for prepaying 6 or 12 months. If you prepay and do move out early, we prorate your rent/discount and refund you.
When can I access my unit?
Office Hours Monday - Saturday 9:00 am - 5:00 pm
Sunday Closed
Some Holidays Closed
Unit Access 7 days a week 6:00 am - 8:00 pm
How much notice must be given when I move out?
15 days written notice (A form is included in your welcome kit)
Do you offer a mover?
No, but we can recommend a local mover.
How can I make a payment?
We accept Visa and Mastercard, debit payments, and also accept post-dated cheques. Preauthorized payments can also be established through your credit card.
Do you sell Locks, Packing and Moving supplies?
We offer a selection of quality locks, most sizes of boxes including wardrobes, special picture and china boxes; tape, bubble wrap, moving blankets and everything else you need for a successful move or shipping. We encourage you to come and visit our showroom.
Do you have outdoor storage for boats, RVs and other vehicles?
We have a separate compound suitable for boats, RV’s and other vehicles
Can I store a car, motorcycle, lawnmower or golf cart in my unit?
Yes - see Manager for details.
Do you have short term parking?
Yes - Daily and weekly rates are available.
Can I have an item delivered to my unit when I am unable to be there?
With your signed authority we will accept your shipments.
Is there any benefit if I refer someone?
There is and our managers would be happy to discuss the details.
I am not sure of the best way to pack my household.
We offer various packing aids as well as kitchen, studio, 2 bedroom and 3 bedroom moving kits which are less expensive than purchasing separate items off the shelf.